Alexander Horn & Co is rated 5.0 out of 5 stars, based on 123 reviews!
Great service, very kind. I walked in with my broken watch, was helped very quickly and expertly, and now I have a working watch!
I brought 5 watches in, for both new batteries and resizing. Only $70 for a pain-in-the-ass watch battery and 2 not so annoying ones. To my surprise and delight, resizing was on the house. Could not recommend this establishment enough!
Hello Google Family. I was given directions to this establishment by someone who also assists customers with watches. I couldn't believe the convenience of this location. I was already in Ardmore. I had just visited my orthodontist, Dr. Peter Greco. After that visit, I went to the Coffee Stop, where I had a delicious parfait, so delightful, that I will definitely be going back. I received directions from Google. This watch place was walking distance from where I was,right near Lancaster Avenue. I walked and left my car on the meter. When I saw that I could park closer, I came back to my car and rode to a closer spot near Alexander Horn. I was blessed, thank you God, to get a spot right on Cricket Avenue. There was a guy, with an Alfa Romeo, (red), who was parking the same time I was, he moved up to let me in the back of the parking space. He was a nice guy. He apologized to me, saying that he hoped he gave me some room, and I said, yes, thank you and then I asked him for a quarter since it was metered parking and since I had no quarters, just dimes, nickels and pennies. He was so gracious!! He dropped a quarter in the meter for me. How about that? There are still some good people left. I said to him, you must have a lot of money, you have a real nice car, an Alfa Romeo, he said no, he didn't have a lot of money and I don't believe that for a minute. People with money always say, they have no money. I then walked to Alexander Horn and the first time I walked in, there was one lady who was asking a lot of questions and she tooked about a year to leave. I then left and came back. I wanted to make sure I had enough on my meter. I didn't want to receive a ticket. I had enough and then I went back. This time, the same lady was there and now another guy. Okay, so I wait patiently. The lady finally leaves after about two years and she apologizes to me for taking so long and then the guy in front of me gets his turn. He wasn't as long. About a medium wait for him. Finally, it is my turn. The owner says to me, thank you for your patience and can I help you? Yes I said and I need a battery for my mom's watch. He said certainly and I gave him the watch. He took it and he was done in about 10 minutes. I couldn't believe it. I thought he was going to say, come back tomorrow. The cost was $10.00 dollars. A lady comes from out of the back and says that she is the boss of him. I loved that and I like that lady. I told them I was giving them 5 stars for my Goggle review. They were so happy and then I went on my way. Another satisfied customer, Mr. Alexander Horn and I will be back!! My mom was ecstatic that she now can tell time on her watch again. God is GOOD!!!!
I brought in my moms run-of-the-mill wristwatch to have a few of the links removed from the wristband. Not only did they do it quickly and affordably, they were polite and personable and treated me with the same courtesy and professionalism as they did the other customers who were there. I will definitely be back.
Fantastic to work with them!
Really Nice with young kids
First class all the way!! I brought in a bracelet of my mother's that I wasn't going to wear. Maria came up with a design to repurpose the stones and made a magnificent necklace that I will treasure. It is a pleasure to work with a such knowledgeable, creative, kind and talented team with Alex and Maria. I will never go anywhere else!
When I moved to Philadelphia, I needed a horologist who would be able to maintain and repair my vintage watches. Alexander and Maria have been nothing short of amazing in terms of customer support, repairs, friendliness, and advice since I've been going to them. Top notch work!
Alex is a gifted craftsman in a field that has few classically trained horologists. Maria is knowledgeable in all types of watch jewelry and has a discerning eye for style. Our community is fortunate to have them as members.
Alex and Maria are the best. If you need jewelry or a watch. This is the place to go!
From the minute you walk in, they make you feel welcomed. I needed my watch fixed on the same day, and Alexander took the time in the middle of handling so many other clients to ensure that my watch was fixed so that I could wear it that same day. He also made it a point to show me and explain things on my watch during the process. By far the best and friendliest business I have ever done business with. Thanks Alexander your the best. Happy Holidays.
I was pleased with all aspects of getting my handmade schoolhouse clock back in order. The repairs were done in a timely manner and everything was explained when I picked it back up. It was a pleasure.
Beautiful shop with that mom and pop store feel. I definitely recommend it.
Fixed my watch in minutes. Very professional and friendly.
Being able to walk into Alex and Maria's shop to have a battery replaced or watch adjusted while I wait is a genuine luxury. Alex is a master at his craft and a joy to talk to. I hope he decides to keep at it for many more years to come!
I visited here a few weeks ago, I received a Seiko watch as a gift. I had to get the watch fitted and links removed. I was greeted soon as I walked through the door with my companion. The woman & gentleman were very friendly and welcoming. They charged me a fair and decent price to change the links. I will be back again for any watch services, I'm Soo happy I found this place.
I will add my 5 star recommendation for the owners of this shop which I've come to over the last 10+ years. They are incredibly considerate and are both effective and efficient with watches and clocks.
It's always a pleasure stopping by this jewelry shop in Ardmore. The owners are genuinely pleasant as well as knowledgeable about watches, clocks and fine jewelry. I never hesitate to recommend Alexander Horn & Co.
I visited their store to drop off my 1940’s Atmos clock for repair. Mr Horn spent 15 minutes with me to tinker with the clock. It is running. The service and care he extends to each individual is a refreshing experience.
Such warm and welcoming people. I came in purely for a consultation and they were more than happy to spend (a generous amount of) their time with me. If I had to recommend any Jeweler on the Main Line it would be Alexander Horn & Co. Exemplifying service with a smile.
Extremely friendly service, fixed my watch very quickly. Would recommend this place over anywhere else.
The best!! I love the Horns as do the rest of my immediate family! Nothing is ever too small or too big an undertaking for them when it comes their customers! When I walk in the door, it feels like walking into my family’s home. Alex and Maria are wonderful and talented people and gemologists! Evommend without reservation!
Great family business. Nice, prompt service.
Go here and feel good about yourself.
Had some Clock questions and needed some guidance from an expert. Mr. Horn was beyond kind and forthcoming with the lessons on clock ownership that I needed. A wonderful experience. Highly recommend!
I stopped in here a couple days ago with 4 watches that needed some love. This is a very charming and inviting shop! Fast, great service and good pricing. I will be back!
They Are the Last of a Disappearing Art Form.
Alex never met a clock, watch, fine pen or customer he didn't like.
It doesn't matter what type of watch you have... be it an old Timex or a Patek Philippe... Mr. Horn will take care of your timepiece with great care. In addition to repairs, he's got great deals on almost any type of watch or clock you can imagine. The shop is small but it's like walking into a museum and he's always eager to share a story (or two) about something he has on display. This is no mall kiosk, it's the real deal. But don't be intimidated either. I wouldn't take my watch anywhere else.
Mr. Horn and his wife are wonderful. I am so grateful to have found this wonderful shop. I stopped in for a new watch battery and he replaced it while I waited. I couldn't believe how cheap it was ($10!) compared with other places downtown that wanted at least $20 just for a battery replacement. While he had it in his hands, he noticed the clasp over the crown (the dial that adjusts the time) was loose and wouldn't stay closed. He pointed it out to me and I already knew about it and was going to ask him if he could repair it regardless. He fixed it and didn't even charge me for it.
Alex Horn always provides excellent service and manners. Its a pleasure to visit and to support this local GEM-mologist, jeweler, watch expert :-)
Great place to get your watch or clocks repaired
Very nice and passionate about his work, highly recommend.
Warm, wonderful people. Good service.
You can trust they will care and repair you treasures. I had a unique german clock they restored when no one else could.
A treasure on the Main Line! Wonderful, fast and helpful!
Absolutely Wonderful!!!
I had a great experience working with them. They did an amazing job cleaning and repairing an old watch that I inherited. They are friendly to work with and very knowledgeable. Their prices as far as I can tell are very reasonable and match the great customer service you will receive. Would highly recommend.
Alex and Maria are absolutely the best. Not only are they clock and jewelry experts but they are the absolute nicest people you will ever meet. Service is nothing less than fantastic.
I'm bringing other jewelry and watches back there later. I went in for the 1st time today and had my watch fixed. They did it quickly and with a great price. They are the real deal. Besides watches the gal there refurbishes old jewelery, so I am going to try it out.
Great experience here today with the personable and very talented shopkeeper. Highly recommend!
The most cordial, professional and knowledgeable owners and shop of its kind for miles around! Old World skills, personal attention, quality and craftsmanship applied to all antique and new timepieces, especially high end and exclusive watches and antique clocks. Watch battery replacements often while you wait. And, the warmest and most welcoming owners around. THE BEST!! 5 STARS ++
They were the nicest most knowledgeable people ever. Even had a battery for my key fob!!!!!
Talented
The nicest (!!) owners. So incredibly reasonably priced. Best , quickest service. I'd give it 10 stars if I could.
Nice and interesting watches
Maria is the absolute best! She designed both my engagement and wedding rings as well as my husbands wedding band. She cares so much about not only the pieces she is creating, but about you and your experience. She is extremely knowledgeable and goes above and beyond to answer all questions and give the best customer service!
Very sweet couple owns this store. I came in for watch replacement and the guy finished it in 5-10 mins!! Highly recommend and trust the quality as they've been running this business for many years, thank you again
Very friendly.
Alex is very reasonable, fair and does excellent work. You would be very challenged to find someone else to work on the antique clocks he repairs. I brought in a German cockoo clock and a 120 year old mantle clock. He fixed the cockoo clock on the spot for no charge! The mantle clock took seven months because of the time it takes to get replacement parts these days and the big backlog of clocks Alex is working on. The clock works! and the charge was reasonable.
Excellent sales and service
Great service...!!!!
Great people wonderful atmosphere.
I went today with two vintage watches my mom left me. I thought they both needed repair. They wound one and it worked, then told me it wasn't worth the money to repair the other. Honest, pleasant service!
A true gem of a store that is hard to find nowadays. Excellent service and professional attention to detail in all that they do. I thank Alex and Maria for always being so kind!
We are very fortunate to have someone of Alex's skill on the Main Line. His knowledge, skill, and pricing are second to none!
Excellent service and professional attention to detail.
4/5/22 I stopped by to have a clock repaired today. Alex took it to look at it and the next thing I know He is taking it apart. He put it back together and showed me what I should do to keep it running right. He could not have nicer. If you ever need any type of clock repair this is the place. Great people!!!!
Great service...!!!!
Excellent sales and service
The best service possible and excellent work!
Alex is very reasonable, fair and does excellent work. You would be very challenged to find someone else to work on the antique clocks he repairs. I brought in a German cockoo clock and a 120 year old mantle clock. He fixed the cockoo clock on the spot for no charge! The mantle clock took seven months because of the time it takes to get replacement parts these days and the big backlog of clocks Alex is working on. The clock works! and the charge was reasonable.
Best there is
I recently had to get batteries replaced in a bunch of wristwatches and my Dad recommended Alexander Horn & Co. as the most competent local professional. My expectations were really blown away because Alex is truly an expert master of his craft, and obviously passionate about fine jewelry and timepieces. He not only took care of the batteries, and cleaned and re-set all the watches, he also adjusted several of the bands for me. Moreover, he and his wife each identified details about two of my luxury watches that I never knew or noticed about my own timepieces, including how they work, appropriate care practices and even seminal information about their prospective real value! Lastly, and most importantly, Alex and his wife run the business together and theyre both genuinely lovely people, with whom its a pleasure to do business. I give them my highest and most heartfelt recommendation.
Very friendly.
Very sweet couple owns this store. I came in for watch replacement and the guy finished it in 5-10 mins!! Highly recommend and trust the quality as they've been running this business for many years, thank you again
Maria is the absolute best! She designed both my engagement and wedding rings as well as my husbands wedding band. She cares so much about not only the pieces she is creating, but about you and your experience. She is extremely knowledgeable and goes above and beyond to answer all questions and give the best customer service!
Nice and interesting watches
The nicest (!!) owners. So incredibly reasonably priced. Best , quickest service. I'd give it 10 stars if I could.
My wife has been a customer for many years and she has always liked the friendliness and expertise of Alex and Maria. I was just in today with a family heirloom pocket watch that was no longer running. Alex opened it and within 3 minutes he had cleaned and lubricated it. Works perfectly and he refused to accept payment. These are people you should trust with your items of value.
Talented
Top quality, an expert in his field!
I called and stopped by because my watch was behaving inconsistently and I thought it might need a new battery. Alexander opened the back and realized it was an automatically winding watch, which I didn't know anything about. He re-set it for me, walked me through how it worked with tips on how to keep it in good order, and told me to come back in a week or so if it didn't fix the problem. Very helpful and friendly, I'd definitely go back if I had any repair problems or wanted to purchase a clock.
Best to call in advance to make sure he will be there and doesn't have another appointment set up.
We have been long time clients of Alex & Maria. Their jewelry is beautiful, classic, and of the highest quality. Maria's taste is exquisite and her attention to detail is fantastic. They listen to your needs/wants and deliver every time. You will receive fantastic personal service as well. We don't shop anywhere else!
Stopped in today to get a new watch pin and he didn't charge me. Really appreciated the gesture.
I had Maria make a custom engagement ring for my girlfriend, and it turned out beautiful!
EXCELLENT WORK VERY FAIR AND WILL WORK ON WATCHES OTHERS WONT.
Had my Cartier Tank watch battery replaced here. Friendly service, quick work, great price. I called ahead to make sure someone was there who could replace the battery. I think he is generally there between 10-5 (or something like that.)
Great family business. Nice, prompt service.
Go here and feel good about yourself.
Maria Horn made an engagement ring for my girlfriend and it is beautiful! She is very friendly, trustworthy, and keeps her prices very fair. I would definitely go to her again for any jewelry in the future!
Needed a battery replacement, great service, great price.
I had an old Rolex watch that broke ... went in to Alexander Horn and the owner proceeded to not only explain what probably broke but he promptly unscrewed the back of the watch and reviewed the guts with me. It wasn't cheap to repair my rolex but that added level of service made me comfortable enough to leave my watch for repair. It was done in about 6 weeks, Looked brand new (well as new as a 30 yo watch can look) and works flawlessly.
Had some Clock questions and needed some guidance from an expert. Mr. Horn was beyond kind and forthcoming with the lessons on clock ownership that I needed. A wonderful experience. Highly recommend!
I stopped in here a couple days ago with 4 watches that needed some love. This is a very charming and inviting shop! Fast, great service and good pricing. I will be back!
They Are the Last of a Disappearing Art Form.
Alex never met a clock, watch, fine pen or customer he didn't like.
It doesn't matter what type of watch you have... be it an old Timex or a Patek Philippe... Mr. Horn will take care of your timepiece with great care. In addition to repairs, he's got great deals on almost any type of watch or clock you can imagine. The shop is small but it's like walking into a museum and he's always eager to share a story (or two) about something he has on display. This is no mall kiosk, it's the real deal. But don't be intimidated either. I wouldn't take my watch anywhere else.
Mr. Horn and his wife are wonderful. I am so grateful to have found this wonderful shop. I stopped in for a new watch battery and he replaced it while I waited. I couldn't believe how cheap it was ($10!) compared with other places downtown that wanted at least $20 just for a battery replacement. While he had it in his hands, he noticed the clasp over the crown (the dial that adjusts the time) was loose and wouldn't stay closed. He pointed it out to me and I already knew about it and was going to ask him if he could repair it regardless. He fixed it and didn't even charge me for it.
Alex Horn always provides excellent service and manners. Its a pleasure to visit and to support this local GEM-mologist, jeweler, watch expert :-)
Great place to get your watch or clocks repaired
Very nice and passionate about his work, highly recommend.
Nice and interesting watches
Warm, wonderful people. Good service.
You can trust they will care and repair you treasures. I had a unique german clock they restored when no one else could.
A treasure on the Main Line! Wonderful, fast and helpful!
Absolutely Wonderful!!!
I had a great experience working with them. They did an amazing job cleaning and repairing an old watch that I inherited. They are friendly to work with and very knowledgeable. Their prices as far as I can tell are very reasonable and match the great customer service you will receive. Would highly recommend.
Alex and Maria are absolutely the best. Not only are they clock and jewelry experts but they are the absolute nicest people you will ever meet. Service is nothing less than fantastic.
I'm bringing other jewelry and watches back there later. I went in for the 1st time today and had my watch fixed. They did it quickly and with a great price. They are the real deal. Besides watches the gal there refurbishes old jewelery, so I am going to try it out.
Great experience here today with the personable and very talented shopkeeper. Highly recommend!
The most cordial, professional and knowledgeable owners and shop of its kind for miles around! Old World skills, personal attention, quality and craftsmanship applied to all antique and new timepieces, especially high end and exclusive watches and antique clocks. Watch battery replacements often while you wait. And, the warmest and most welcoming owners around. THE BEST!! 5 STARS ++
They were the nicest most knowledgeable people ever. Even had a battery for my key fob!!!!!
The best! Expert, professional and extremely trustworthy. A consummate gentleman as well. 5 Stars!!
I had a pair of my mothers earrings that I never wore and they were just sitting ion a drawer. My daughter-in-law had Maria make a beautiful ring and that gave me the idea to do something with Mom's earrings. I brought them in for Maria to see and she listened to what I had an idea of what I wanted. She came up with a gorgeous, original design ring that I just love. The other earring she used to make an eye-catching necklace on a very unusual chain that she set with some of the left-over diamonds from the ring. I can even wear the chain alone without the pendant. I just love what she'd done. The workmanship is beautiful and she really cares about making her customer happy. She certainly succeeded with me.
I have worked with Mr Horn and his wife over the years....
They are wonderful to work with and do exquisite work!
I Very Highly recommend this shop...
Skilled friendly service. My go to place for my all my clock repair. They have some beautiful ones for sale also. I never had the privilege of having a piece of jewelry designed here but its on my bucket list. True artisans
Quite frankly, Alex and Maria are quality people who operate not only a repair shop for clocks and watches but jewelry repair and design. I'm a watch addict and Alex is a great resource for higher end previously owned watches as well. When my son, who lives in NYC, was getting engaged, I had him speak and meet with Maria to design an engagement ring. Maria was able to provide a diamond far superior to what he was getting "A Deal"i for in NYC after considerable shopping. Subsequently, his friends have become customers of Maria. In addition, my daughters have brought jewelry in for redesign and purchased new pieces also. Small shop with extensive services. You won't be disappointed by going here!
Simply outstanding!!!
Stopped by the shop because my watch band came apart. The gentlemen changed the pin and didn’t charge. I will definitely do more business with this shop.
Friendly, knowledgable, cost effective. Perfect
Today, I googled “Movado watch battery replacement” near me and my search results listed 3 shops. Luckily, I chose Alexander Horn & Co. in Ardmore. When I arrived at the beautiful shop, Maria promptly greeted me at the counter. She was very pleasant and asked how she could help me. I told her I needed to replace the batteries for 2 Movado watches. Immediately, Alex came from the back and started to inspect the watches. In 15 minutes, Alex had replaced the 2 batteries and removed 2 links from the watch I was wearing. All for $21. I had been charged as much as $50 for a battery from other retailers. Most importantly, he did the work while I waited. In the past, I had to drop off the watch and pick it up 1-2 weeks later. Excellent service, minimal wait time and low cost. You can’t find that anywhere! Alexander Horn & Co. will be my “go to” shop for all my watch repair needs!!!
Shantelle K.
Havertown, PA
They are great. Maria has been great at recognizing my taste in jewelry and identifying pieces in which I might be interested. They also do a wonderful job enhancing pieces you already have. I could go on but I recommend that you see for yourself by visiting their shop.
Mr. Horn took personal care of my problem and was kind enough to set-up and explain many of the features that my new Citizen AT8020-54L watch possessed in terms that I easily understood. He adjusted the watchband and sent me on my way. I full intend to stop back in soon to have a cherished watched repaired. I would high recommend Alexander Horn & Co. as a result of their professionalism and their personable approach to customer service.
Very professional, very prompt and very reasonable. A pleasure to do Business with.
Such friendly people! Beautiful jewelry! Mr. Horn made another wedding band to match my set and it's absolutely gorgeous! I've brought all my jewelry to them to clean or repair. I'm getting ready to bring a watch to be fixed and another new customer!
Stopped in today to get a new watch pin and he didn't charge me. Really appreciated the gesture.
We have been long time clients of Alex & Maria. Their jewelry is beautiful, classic, and of the highest quality. Maria's taste is exquisite and her attention to detail is fantastic. They listen to your needs/wants and deliver every time. You will receive fantastic personal service as well. We don't shop anywhere else!
I called and stopped by because my watch was behaving inconsistently and I thought it might need a new battery. Alexander opened the back and realized it was an automatically winding watch, which I didn't know anything about. He re-set it for me, walked me through how it worked with tips on how to keep it in good order, and told me to come back in a week or so if it didn't fix the problem. Very helpful and friendly, I'd definitely go back if I had any repair problems or wanted to purchase a clock. Best to call in advance to make sure he will be there and doesn't have another appointment set up.
Alexander and Maria Horn helped my husband pick the perfect engagement and wedding band back in 2005. We still go in for cleaning and to fix the rings if needed. They are such wonderful people and treat everyone like family. If you need any jewelry for a special occasion or just because stop in and see the difference a family owned store makes when getting jewelry/watch.
Wonderful service! I needed to have the links adjusted to a wrist watch I recently purchased. After having an absolutely dreadful experience with the rude salespeople at PJ Giannini, I discovered "Alexander Horn & Co" right across the street. Figuring I might as well give it a try, I explained the adjustment I needed to the delightful man working there. He was courteous and funny... and fixed it perfectly in three minutes, right before my eyes! Long story short: go to Alexander Horn. They will get it done in a jiffy, and you won't be abused by rude salespeople in the process. Wonderful service! I needed to have the links adjusted to a wrist watch I recently purchased. After having an absolutely dreadful experience with the rude salespeople at PJ Giannini, I discovered "Alexander Horn & Co" right across the street. Figuring I might as well give it a try, I explained the adjustment I needed to the delightful man working there. He was courteous and funny... and fixed it perfectly in three minutes, right before my eyes! Long story short: go to Alexander Horn. They will get it done in a jiffy, and you won't be abused by rude salespeople in the process.
Wonderful service! I needed to have the links adjusted to a wrist watch I recently purchased. After having an absolutely dreadful experience with the rude salespeople at PJ Giannini, I discovered "Alexander Horn & Co" right across the street. Figuring I might as well give it a try, I explained the adjustment I needed to the delightful man working there. He was courteous and funny... and fixed it perfectly in three minutes, right before my eyes! Long story short: go to Alexander Horn. They will get it done in a jiffy, and you won't be abused by rude salespeople in the process.
Wonderful service! I needed to have the links adjusted to a wrist watch I recently purchased. After having an absolutely dreadful experience with the rude salespeople at PJ Giannini, I discovered "Alexander Horn & Co" right across the street. Figuring I might as well give it a try, I explained the adjustment I needed to the delightful man working there. He was courteous and funny... and fixed it perfectly in three minutes, right before my eyes! Long story short: go to Alexander Horn. They will get it done in a jiffy, and you won't be abused by rude salespeople in the process.
A true craftsman! I've been taking my watches hear for minor work including batterys, crystals and bands for years and I am aways impressed by the immediate service I receive for the smallest of tasks. I usually don't bother with reviews but fell that the one below is outragous.
A pleasure from start to finish. Not many quality small businessmen like this are left in any field: someone who cares about their work and their customers, and who charges a fair price. Thank you!
Fast, friendly and inexpensive. I came in with three watches that needed one form of adjustment or another and they took care of all of them, on the spot. Really nice to have this kind of experience in a small independent shop as opposed to dealing with a chain or mall operation.
Wonderful service! I needed to have the links adjusted to a wrist watch I recently purchased. After having an absolutely dreadful experience with the rude salespeople at PJ Giannini, I discovered "Alexander Horn & Co" right across the street. Figuring I might as well give it a try, I explained the adjustment I needed to the delightful man working there. He was courteous and funny... and fixed it perfectly in three minutes, right before my eyes! Long story short: go to Alexander Horn. They will get it done in a jiffy, and you won't be abused by rude salespeople in the process. • • • Wonderful service! I needed to have the links adjusted to a wrist watch I recently purchased. After having an absolutely dreadful experience with the rude salespeople at PJ Giannini, I discovered "Alexander Horn & Co" right across the street. Figuring I might as well give it a try, I explained the adjustment I needed to the delightful man working there. He was courteous and funny... and fixed it perfectly in three minutes, right before my eyes! Long story short: go to Alexander Horn. They will get it done in a jiffy, and you won't be abused by rude salespeople in the process. • • •