Reviews

Star Rating:

***** Alexander Horn & Co is rated 5.0 out of 5 stars, based on 55 reviews!

  • *****

    Talented

  • *****

    Top quality, an expert in his field!

  • *****

    I called and stopped by because my watch was behaving inconsistently and I thought it might need a new battery. Alexander opened the back and realized it was an automatically winding watch, which I didn't know anything about. He re-set it for me, walked me through how it worked with tips on how to keep it in good order, and told me to come back in a week or so if it didn't fix the problem. Very helpful and friendly, I'd definitely go back if I had any repair problems or wanted to purchase a clock.

    Best to call in advance to make sure he will be there and doesn't have another appointment set up.

  • *****

    We have been long time clients of Alex & Maria. Their jewelry is beautiful, classic, and of the highest quality. Maria's taste is exquisite and her attention to detail is fantastic. They listen to your needs/wants and deliver every time. You will receive fantastic personal service as well. We don't shop anywhere else!

  • *****

    Stopped in today to get a new watch pin and he didn't charge me. Really appreciated the gesture.

  • *****

    I had Maria make a custom engagement ring for my girlfriend, and it turned out beautiful!

  • *****

    EXCELLENT WORK VERY FAIR AND WILL WORK ON WATCHES OTHERS WONT.

  • *****

    Had my Cartier Tank watch battery replaced here. Friendly service, quick work, great price. I called ahead to make sure someone was there who could replace the battery. I think he is generally there between 10-5 (or something like that.)

  • *****

    Great family business. Nice, prompt service.
    Go here and feel good about yourself.

  • *****

    Maria Horn made an engagement ring for my girlfriend and it is beautiful! She is very friendly, trustworthy, and keeps her prices very fair. I would definitely go to her again for any jewelry in the future!

  • *****

    Needed a battery replacement, great service, great price.

  • *****

    I had an old Rolex watch that broke ... went in to Alexander Horn and the owner proceeded to not only explain what probably broke but he promptly unscrewed the back of the watch and reviewed the guts with me. It wasn't cheap to repair my rolex but that added level of service made me comfortable enough to leave my watch for repair. It was done in about 6 weeks, Looked brand new (well as new as a 30 yo watch can look) and works flawlessly.

  • *****

    Had some Clock questions and needed some guidance from an expert. Mr. Horn was beyond kind and forthcoming with the lessons on clock ownership that I needed. A wonderful experience. Highly recommend!

  • *****

    I stopped in here a couple days ago with 4 watches that needed some love. This is a very charming and inviting shop! Fast, great service and good pricing. I will be back!

  • *****

    They Are the Last of a Disappearing Art Form.
    Alex never met a clock, watch, fine pen or customer he didn't like.

  • *****

    It doesn't matter what type of watch you have... be it an old Timex or a Patek Philippe... Mr. Horn will take care of your timepiece with great care. In addition to repairs, he's got great deals on almost any type of watch or clock you can imagine. The shop is small but it's like walking into a museum and he's always eager to share a story (or two) about something he has on display. This is no mall kiosk, it's the real deal. But don't be intimidated either. I wouldn't take my watch anywhere else.

  • *****

    Mr. Horn and his wife are wonderful. I am so grateful to have found this wonderful shop. I stopped in for a new watch battery and he replaced it while I waited. I couldn't believe how cheap it was ($10!) compared with other places downtown that wanted at least $20 just for a battery replacement. While he had it in his hands, he noticed the clasp over the crown (the dial that adjusts the time) was loose and wouldn't stay closed. He pointed it out to me and I already knew about it and was going to ask him if he could repair it regardless. He fixed it and didn't even charge me for it.

  • *****

    Alex Horn always provides excellent service and manners. Its a pleasure to visit and to support this local GEM-mologist, jeweler, watch expert :-)

  • *****

    Great place to get your watch or clocks repaired

  • *****

    Very nice and passionate about his work, highly recommend.

  • *****

    Nice and interesting watches

  • *****

    Warm, wonderful people. Good service.

  • *****

    You can trust they will care and repair you treasures. I had a unique german clock they restored when no one else could.

  • *****

    A treasure on the Main Line! Wonderful, fast and helpful!

  • *****

    Absolutely Wonderful!!!

  • *****

    I had a great experience working with them. They did an amazing job cleaning and repairing an old watch that I inherited. They are friendly to work with and very knowledgeable. Their prices as far as I can tell are very reasonable and match the great customer service you will receive. Would highly recommend.

  • *****

    Alex and Maria are absolutely the best. Not only are they clock and jewelry experts but they are the absolute nicest people you will ever meet. Service is nothing less than fantastic.

  • *****

    I'm bringing other jewelry and watches back there later. I went in for the 1st time today and had my watch fixed. They did it quickly and with a great price. They are the real deal. Besides watches the gal there refurbishes old jewelery, so I am going to try it out.

  • *****

    Great experience here today with the personable and very talented shopkeeper. Highly recommend!

  • *****

    The most cordial, professional and knowledgeable owners and shop of its kind for miles around! Old World skills, personal attention, quality and craftsmanship applied to all antique and new timepieces, especially high end and exclusive watches and antique clocks. Watch battery replacements often while you wait. And, the warmest and most welcoming owners around. THE BEST!! 5 STARS ++

  • *****

    They were the nicest most knowledgeable people ever. Even had a battery for my key fob!!!!!

  • *****

    The best! Expert, professional and extremely trustworthy. A consummate gentleman as well. 5 Stars!!

  • *****

    I had a pair of my mothers earrings that I never wore and they were just sitting ion a drawer. My daughter-in-law had Maria make a beautiful ring and that gave me the idea to do something with Mom's earrings. I brought them in for Maria to see and she listened to what I had an idea of what I wanted. She came up with a gorgeous, original design ring that I just love. The other earring she used to make an eye-catching necklace on a very unusual chain that she set with some of the left-over diamonds from the ring. I can even wear the chain alone without the pendant. I just love what she'd done. The workmanship is beautiful and she really cares about making her customer happy. She certainly succeeded with me.

  • *****

    I have worked with Mr Horn and his wife over the years....
    They are wonderful to work with and do exquisite work!
    I Very Highly recommend this shop...

  • *****

    Skilled friendly service. My go to place for my all my clock repair. They have some beautiful ones for sale also. I never had the privilege of having a piece of jewelry designed here but its on my bucket list. True artisans

  • *****

    Quite frankly, Alex and Maria are quality people who operate not only a repair shop for clocks and watches but jewelry repair and design. I'm a watch addict and Alex is a great resource for higher end previously owned watches as well. When my son, who lives in NYC, was getting engaged, I had him speak and meet with Maria to design an engagement ring. Maria was able to provide a diamond far superior to what he was getting "A Deal"i for in NYC after considerable shopping. Subsequently, his friends have become customers of Maria. In addition, my daughters have brought jewelry in for redesign and purchased new pieces also. Small shop with extensive services. You won't be disappointed by going here!

  • *****

    Simply outstanding!!!

  • *****

    Stopped by the shop because my watch band came apart. The gentlemen changed the pin and didn’t charge. I will definitely do more business with this shop.

  • *****

    Friendly, knowledgable, cost effective. Perfect

  • *****

    Today, I googled “Movado watch battery replacement” near me and my search results listed 3 shops. Luckily, I chose Alexander Horn & Co. in Ardmore. When I arrived at the beautiful shop, Maria promptly greeted me at the counter. She was very pleasant and asked how she could help me. I told her I needed to replace the batteries for 2 Movado watches. Immediately, Alex came from the back and started to inspect the watches. In 15 minutes, Alex had replaced the 2 batteries and removed 2 links from the watch I was wearing. All for $21. I had been charged as much as $50 for a battery from other retailers. Most importantly, he did the work while I waited. In the past, I had to drop off the watch and pick it up 1-2 weeks later. Excellent service, minimal wait time and low cost. You can’t find that anywhere! Alexander Horn & Co. will be my “go to” shop for all my watch repair needs!!!

    Shantelle K.
    Havertown, PA

  • *****

    They are great. Maria has been great at recognizing my taste in jewelry and identifying pieces in which I might be interested. They also do a wonderful job enhancing pieces you already have. I could go on but I recommend that you see for yourself by visiting their shop.

  • *****

    Mr. Horn took personal care of my problem and was kind enough to set-up and explain many of the features that my new Citizen AT8020-54L watch possessed in terms that I easily understood. He adjusted the watchband and sent me on my way. I full intend to stop back in soon to have a cherished watched repaired. I would high recommend Alexander Horn & Co. as a result of their professionalism and their personable approach to customer service.

  • *****

    Very professional, very prompt and very reasonable. A pleasure to do Business with.

  • *****

    Such friendly people! Beautiful jewelry! Mr. Horn made another wedding band to match my set and it's absolutely gorgeous! I've brought all my jewelry to them to clean or repair. I'm getting ready to bring a watch to be fixed and another new customer!

  • *****

    Stopped in today to get a new watch pin and he didn't charge me. Really appreciated the gesture.

  • *****

    We have been long time clients of Alex & Maria. Their jewelry is beautiful, classic, and of the highest quality. Maria's taste is exquisite and her attention to detail is fantastic. They listen to your needs/wants and deliver every time. You will receive fantastic personal service as well. We don't shop anywhere else!

  • *****

    I called and stopped by because my watch was behaving inconsistently and I thought it might need a new battery. Alexander opened the back and realized it was an automatically winding watch, which I didn't know anything about. He re-set it for me, walked me through how it worked with tips on how to keep it in good order, and told me to come back in a week or so if it didn't fix the problem. Very helpful and friendly, I'd definitely go back if I had any repair problems or wanted to purchase a clock. Best to call in advance to make sure he will be there and doesn't have another appointment set up.

  • *****

    Alexander and Maria Horn helped my husband pick the perfect engagement and wedding band back in 2005. We still go in for cleaning and to fix the rings if needed. They are such wonderful people and treat everyone like family. If you need any jewelry for a special occasion or just because stop in and see the difference a family owned store makes when getting jewelry/watch.

  • *****

    Wonderful service! I needed to have the links adjusted to a wrist watch I recently purchased. After having an absolutely dreadful experience with the rude salespeople at PJ Giannini, I discovered "Alexander Horn & Co" right across the street. Figuring I might as well give it a try, I explained the adjustment I needed to the delightful man working there. He was courteous and funny... and fixed it perfectly in three minutes, right before my eyes! Long story short: go to Alexander Horn. They will get it done in a jiffy, and you won't be abused by rude salespeople in the process. Wonderful service! I needed to have the links adjusted to a wrist watch I recently purchased. After having an absolutely dreadful experience with the rude salespeople at PJ Giannini, I discovered "Alexander Horn & Co" right across the street. Figuring I might as well give it a try, I explained the adjustment I needed to the delightful man working there. He was courteous and funny... and fixed it perfectly in three minutes, right before my eyes! Long story short: go to Alexander Horn. They will get it done in a jiffy, and you won't be abused by rude salespeople in the process.

  • *****

    Wonderful service! I needed to have the links adjusted to a wrist watch I recently purchased. After having an absolutely dreadful experience with the rude salespeople at PJ Giannini, I discovered "Alexander Horn & Co" right across the street. Figuring I might as well give it a try, I explained the adjustment I needed to the delightful man working there. He was courteous and funny... and fixed it perfectly in three minutes, right before my eyes! Long story short: go to Alexander Horn. They will get it done in a jiffy, and you won't be abused by rude salespeople in the process.

  • *****

    Wonderful service! I needed to have the links adjusted to a wrist watch I recently purchased. After having an absolutely dreadful experience with the rude salespeople at PJ Giannini, I discovered "Alexander Horn & Co" right across the street. Figuring I might as well give it a try, I explained the adjustment I needed to the delightful man working there. He was courteous and funny... and fixed it perfectly in three minutes, right before my eyes! Long story short: go to Alexander Horn. They will get it done in a jiffy, and you won't be abused by rude salespeople in the process.

  • *****

    A true craftsman! I've been taking my watches hear for minor work including batterys, crystals and bands for years and I am aways impressed by the immediate service I receive for the smallest of tasks. I usually don't bother with reviews but fell that the one below is outragous.

  • *****

    A pleasure from start to finish. Not many quality small businessmen like this are left in any field: someone who cares about their work and their customers, and who charges a fair price. Thank you!

  • *****

    Fast, friendly and inexpensive. I came in with three watches that needed one form of adjustment or another and they took care of all of them, on the spot. Really nice to have this kind of experience in a small independent shop as opposed to dealing with a chain or mall operation.

  • *****

    Wonderful service! I needed to have the links adjusted to a wrist watch I recently purchased. After having an absolutely dreadful experience with the rude salespeople at PJ Giannini, I discovered "Alexander Horn & Co" right across the street. Figuring I might as well give it a try, I explained the adjustment I needed to the delightful man working there. He was courteous and funny... and fixed it perfectly in three minutes, right before my eyes! Long story short: go to Alexander Horn. They will get it done in a jiffy, and you won't be abused by rude salespeople in the process. • • • Wonderful service! I needed to have the links adjusted to a wrist watch I recently purchased. After having an absolutely dreadful experience with the rude salespeople at PJ Giannini, I discovered "Alexander Horn & Co" right across the street. Figuring I might as well give it a try, I explained the adjustment I needed to the delightful man working there. He was courteous and funny... and fixed it perfectly in three minutes, right before my eyes! Long story short: go to Alexander Horn. They will get it done in a jiffy, and you won't be abused by rude salespeople in the process. • • •

Reviews

Star Rating: